Retail & Loyalty

Specialist software built to make selling personalised holidays effortless  

Syncing people, processes, and technology to deliver the ultimate customer experience

After almost three decades in the travel industry, we’ve seen how the way customers buy holidays is continually evolving. Unfortunately, travel technology isn’t, and legacy systems are struggling to keep up with the multiple channels via which customers engage with the industry.

Not surprising, when you think there hasn’t been any new technology development in this area for over 10 years.

Until now.

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“With any project that fundamentally changes the way you engage with your customers, it is essential that you are as careful choosing the right people as you are the right technology stack. Inspiretec’s approach truly embodied both of these essential factors and the results speak for themself.”
Richard Calvert | CEO | Specialist Leisure Group

The best experiences are driven by tech but delivered by people

The most successful travel businesses combine customer, employee and partner experiences into a single, unified experience.

Inspiretec makes this possible.

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Combine multiple features into one simple system to:

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Empower retail agents

With all your customers touch points in one place, regardless of where or when they engaged.

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Boost agent efficiency

With automated enquiry creation and time-saving functions such as research, quote cloning and price comparison.

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Provide rich content

For customers to support them on their journey and help bring their holiday to life.

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Book journeys

Using the latest technology that offers advanced loyalty capabilities, including point redemption.

Manage and automate all types of enquiries, including branch, web and phone
Enquiry stages
Create stages and tag enquiries to clearly indicate where your customers are in the buying cycle
Opportunity reporting
Track consultant’s conversion from enquiry to quote to booking - per brand and per enquiry type
VIP customers
Tag customer records in your VIP group to alert agents and create tailored marketing lists
Membership preferences
Create and store membership details for your customers so you always have their information close to hand
Rich content
Support your selling journey with rich content and map view capabilities

Ready to get started?

As your customers evolve how they travel,  you have to evolve how you do business.

We have the blueprint to help your business succeed.