Tell us about your role within Inspiretec?
I head up the CX Consultancy team. Myself and my team work very closely with our customers both pre-sale and during implementation and post implementation. Our role is to firstly understand our customers business and processes and educate customers on how best to make use of our products to fit with their business requirements today and for the future. We work on a consultative basis always ensuring we have the customers end goal in mind and that we are aware of the full system capabilities. My role is varied working on pre go live projects and supporting the customer post go live.