CRM ― Travel CRM Software for the travel and tour operating industry

CRM. Increase productivity and sell more with our CRM for travel and leisure.

Travel is special. Travel is understanding your customer, paying attention to the details, and getting personal with a human touch. We believe that software and technology should help you do just that. We've developed the perfect CRM for travel agents, tour operators and the travel and leisure industry. We'll do the technology so you can stay human.

Travel and leisure CRM Software.

Our CRM allows tour operators and travel agents to create a dynamic single view of the customer across all channels; web, email, retail agencies, homeworkers and call centres from one system. Combined with our recommendation engine at the core providing client insights and intelligence, this helps you by providing a deeper, more personalised understanding of your customers. Our CRM software handles both anonymous and named clients, as well as direct vs agency records. CRM by Inspiretec combines three core areas of functionality: Central client record, web tracking and personalisation.

CRM features.

Generate enquiries.

Use Segmentation and E-mail Builder to send engaging information and offers personalised to each customer with our CRM, tailor-made travel and leisure industry software for travel agents and tour operators.

Know every customer.

Easily find the customer you're talking to and simply see all their key information, preferences and needs including their stage in the booking process, from initial enquiry through to aftercare.

Sell more.

Improve conversion by following every enquiry from their first contact through to booking.

Don't forget the detail.

Prioritise your work, add the human touch and pay attention to the details that make you stand out from the crowd with dashboards, automated tasks and workflows.

See what's working.

We've built sales, marketing and operations reports for travel businesses. If that's not enough, build and save your own.

Excel at service.

Excel at customer service by managing disruptions and complaints to create customer loyalty that makes them recommend you.

CRM by Inspiretec, which provides a single version of the truth, can give the power back to travel providers and can show them what they really can achieve with their website, CRM and supporting systems by fully understanding their clients and site visitors.