Excel at service – Inspiretec

Sometimes it's the simple things.

Segmentation enables you to send personalised pre-departure e-mails and welcome home e-mails to your customers.

Automated workflows and task triggers remind you to give them a call to make sure they're all packed and ready to go, or to ask them all about their dream holiday.

Manage complaints.

Use the complaint manager to follow up with customers and suppliers to resolve every issue.

Making it right with an unhappy customer can turn them into your biggest champion.

Set up automated workflows and task triggers to make sure you keep on top of any issue and keep your clients informed.

Generate enquiries.

Use Segmentation and E-mail Builder to send engaging information and offers personalised to each customer with our CRM, tailor-made travel and leisure industry software for travel agents and tour operators.

Know every customer.

Easily find the customer you're talking to and simply see all their key information, preferences and needs including their stage in the booking process, from initial enquiry through to aftercare.

Sell more.

Improve conversion by following every enquiry from their first contact through to booking.

Don't forget the detail.

Prioritise your work, add the human touch and pay attention to the details that make you stand out from the crowd with dashboards, automated tasks and workflows.

See what's working.

We've built sales, marketing and operations reports for travel businesses. If that's not enough, build and save your own.

Find out how we can help your business grow.

Talk to us for a no obligation chat & demonstration.
Europe, Middle East and Asia: +44 (0)29 2000 0033
North America: +1 437-800-8933

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Excel at service.

Keep customers up to date and know their history.