Camping, resorts and holiday parks.

Software that allows you do more than just sell holidays.

Camping, resorts and holiday parks. We understand the complexities around building and selling holidays, but we also understand that holidays aren’t always just a flight and accommodation.

With the rise of the staycation, our products deliver equally for touring camping and caravanning sites, lodges, static parks and resort hotels.

Our powerful tour operating system has modules designed to cater for different types of accommodations and components such as ferries as well as relevant extras such as golf tee times, spa treatments, excursions and restaurant bookings. Our CRM gives your onsite team the tools to personalise the customer experience and tailor every little detail to make their stay perfect.

Our agency offering brings an added direct-to-consumer specialism offering UX consultancy and bespoke web builds including user-friendly online search and book journeys using the latest technology and map views for the ultimate website booking experience.

Key features.

Expanding on our core functionality we have developed functions tailored to the unique needs of the camping and resort sector.

Our accommodation module is tried and tested across the travel industry, rich in advanced capabilities to handle complex contracts. But these features are not just for luxury hotels, the accommodation module can also handle pitches, pitch numbers, pitch sizing, lodges, lodge numbers and more.

When it comes to selling, the system does the thinking for you. You can add vehicles to your quote and when you select a pitch it will validate sizes and even configure the car park barrier to open using Automatic Number Plate Recognition when your guest arrives.

It’s not just pitches that can be added to the basket, our ferries component enables you to search cost and book within the quote builder. Setup allows you to configure ferry routes for sale, add ferry mark-ups based on supplier, fare types, route and ferry extras.

Managing a customer stay made more efficient with our purpose-built check-in screen which when combined with our EPOS purchase integration, you can quickly understand the in-resort purchase patterns of your guests.

Presenting your unique proposition online and accepting bookings with an easy to use yet visually stunning website is a key first step in building your digital brand. Our in-house agency team can deliver fresh thinking and brilliant technical knowhow to give your website a new competitive edge.

  • 01

    Check in.

    Frictionless guest check-in through self-check-in tools, reception desktop and tablet screens.

  • 02

    Vehicles.

    Add vehicles and outfits to bookings and automate entry/ car park barriers using ANPR.

  • 03

    EPOS.

    See all in-resort guest purchases to understand customers overall holiday value.

  • 04

    Ferries.

    Search, cost, select cabin and book external ferries including ITX fares and add miscellaneous ferries.

  • 05

    Ancillaries.

    Offer excursions, activities and extras using Extra functionality alongside accommodation.

  • 06

    Pitch & lodge numbers.

    Setup pitch & lodge numbers and allocate numbers to bookings.

Related products.

What our clients say.

We knew that this programme would be a huge change for the Club, but we also recognised that it was an essential one for us to deliver the strategic member benefits we sought. Finding the right technology supplier was critical for us and we found that Inspiretec rolled up their sleeves, faced the inevitable challenges head-on and we quickly moved on from a buyer/ supplier type relationship to create a trusted partnership aligned with a common purpose

Harvey AlexanderDirector of Marketing and Membership Services, The Caravan and Motorhome Club

When building a ‘customer first’ experience it is essential to have detailed and real-time data on what your customers need and want from their holiday, to ensure they ‘love’ their holiday you need to go further. Working with Inspiretec, we created the capability to truly understand what our customers love about their holiday experience and gain invaluable insights to make it even better.

Gianni BalduiniOperations Analyst, Darwin Escapes

This project is critical for us as a business to ‘fix the web’ and achieve the digital transformation that the business needs to service our members. We are delighted with the work that Inspiretec have done and can already see the impact of the release of phase one.

Matt Broomhall Head of Delivery, The Camping and Caravanning Club

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