Our system ties together the customer’s journey from their first touch point to their check-in, check-out and onto their next booking.
Creating one website with all booking systems feeding in, we can track customer activity to build customer profiles. This data can be used to create targeted marketing lists for mail shots or offline marketing.
Lodges and hotels can also be loaded and managed through our offering including ability to prebook lodge/room number. Or bookings can be retrieved from external sources. With this data, upsells and cross sell opportunities can be maximised with CRM pushing personalised communications.
Managing a customer stay made more efficient with our purpose built check-in screen and number plate recognition look up speeding up the arrival process. Combined with purchase integration, at a glance you can see the overall spend of the holiday.
We have also incorporated our agency offering to bring a new look to the sector, offering UX consultancy and bespoke web builds including user-friendly online search and book journeys using the latest technology and bringing together multiple booking systems into one website.