Supporting the UK’s largest escorted tour operator through a technology driven revolution.
Shearings, recognised as the UK’s largest escorted tour operator, offered a broad range of holidays and hotel breaks to more than 200 destinations across the UK, Europe and Worldwide via their dedicated luxury coach fleet and their exclusive network of hotels and accommodation.
The Shearings brand became Synonymous with knowledgeable and friendly teams who would look after every aspect of their customer’s journey from start to finish. The drivers, tour managers and hotel staff were always on-hand to ensure everyone gets the very best from their holiday. With over 100 years’ experience of planning and providing holidays, they knew the importance of adapting and change to ensure their customer's experience was second to none.
Their success was due in part to their approach to change and development, constantly looking for ways to improve and grow, whilst improving their customer's experience. This approach to business transformation, combined with ambitious growth plans made them perfect partners for Inspiretec as we supported them through a multi-year technology driven business transformation programme.