Delivering outstanding management of your

customer's journey from inspiration to destination

With the only CRM built for the travel and leisure industry by travel professionals

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As an integral part of the travel and leisure industry, you do so much more than sell holidays

You sell experiences that become part of your customers' most-cherished memories.

They rely on you to deliver a standout experience from the first time they reach out - long before they actually set foot on an aeroplane or check into their hotel.

Inspiretec CRM gives you this advantage

Tailor-made for travel and leisure businesses

Our CRM system lets you create a dynamic single view of the customer across all channels
Imagine being able to:

Make every customer feel as though they're your only one – every time

Create laser-targeted campaigns to boost awareness and grow sales

Track every lead from first contact and never miss a potential sale

Always stay on top of the details and update customers in real time

Use customised industry reporting to see what's working and what's not

Stand out from the crowd with best-in-class personalised customer service

Our CRM system is backed up by over 25 years of experience creating ground-breaking travel technology and intelligent solutions for tour operators and travel agents.

We're proud to be a trusted partner of some of the most recognised travel brands in the world and are committed to continuously evolving and improving our software and services to serve you better.

With our CRM, you'll find more customers, sell more holidays, and create happy, satisfied travellers who'll come back to you time and time again.

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"Inspiretec's CRM is a key part of our technology puzzle, allowing us to focus on customer experience using our existing data, through a personal omni-channel experience. CRM also focuses our team to work efficiently and effectively, analysing our sales, marketing and strategy, whilst improving the way we deliver a personalised and bespoke holiday service to our clients."

James Bell | Managing Director | The Turquoise Holiday Company

Now you can:

Get detailed reporting and analytics

Choose either standard sales, marketing and operations reports, or customise your own based on the exact metrics you require.

Generate more leads and make more sales

Tailor messaging and offers for individual prospects and combine our email builder with segmentation for targeted messaging that converts.

Enjoy deeper customer insights

Store and access every prospect’s data points and identify where they are in the sales funnel so your sales team can spend more time on the leads most likely to close.

Increase customer retention and loyalty

See what messaging was most effective and offer tailored deals built around customers’ personal preferences. This individualised service helps ensure they’ll book with you again.

Fully integrate with other tools

Siloed platforms can lead to breakdowns in the customer journey and a poor overall experience. Our smart CRM integrates seamlessly with many of the tools you already use.


Inspiretec CRM is perfect for:

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Manage your sales team more efficiently and accurately monitor sales performance. Stay on top of your sales pipeline, automate tasks, and assign reminders to make sure no leads fall through the cracks.

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Manage your marketing and communication strategy and keep track of expenditure. Boost marketing campaigns by contextualising customer data, personalising marketing materials, and testing new iterations of campaigns to optimise performance.

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With detailed customer data at their fingertips, you can empower your customer support representatives to deliver an exceptional level of customer service and create the standout experience that keeps people coming back.

Simple and straightforward pricing

Every travel and leisure business needs a flexible, agile, modern CRM system to offer the best possible experience for customers and agents. The good news is, it’s way more affordable than you think – even for smaller SMEs that may have fewer than 50 users.


Pricing starts from as little as £50 per user, per month


Add new modules, such as Self-Service and Connect as required


Discounts for volume are also available

We’d love to chat to you about creating a customised plan to suit your budget.

"We recently switched to the Inspiretec CRM platform and found it works perfectly for our requirements. Running three different products within our luxury chalet holiday program it provides all the facilities we need from a CRM system but in a simply easy to use way. The team have been on hand throughout the set up to help and the useful tutorial videos meant we could get to grips with it nice and quickly."

Ceri Tinley | Co-Founder and MD | Consensio Chalets

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Ready to get started?

As your customers evolve how they travel, you have to evolve how you do business.

We have the blueprint to help your business succeed.